FAQ

Please check to see if any of your questions are answered here. Have a question that isn’t listed? Still need some clarification? Shoot me an email here!

Do you give out CD’s with all the files?

How do I pay for my session / booking fee?

Do you have a studio? Where will my session take place?

How many images will I get?

Will I get a print release? Can I print my photos anywhere?

Do I need to purchase images/prints/anything through you?

Can I put my photos from your session on my blog or social media profile?

Can you make me look thinner?

What should I wear for my family portraits?

Do you use an assistant?

Can I include my pet in my session?

I’m concerned about how my child is going to behave during our session.


Do you give out CD’s with all the files?

No. My clients receive their final images via digital download. This comes in the form of an email with a link to a password protected gallery and a special PIN required for download. You can share this link and password with your friends and family members if you like, and keep the PIN secret. Or, if you want others to be able to have a copy of the final images from your session (ie: a large group family session or grandparents who love to make prints)– you can share the PIN with them and they can instantly download their own copies of the images. Alternatively, you can choose to purchase a copy of the images on a USB flash drive for an additional fee of $40 (shipping included) per copy. Regardless of your choice (digital download or flash drive), you will receive the same images.

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How do I pay for my session / booking fee? 

At this time, I only accept payments via PayPal. It’s fast and secure and almost everyone already has it for safe shopping online. Once you book your session, I’ll send you an invoice for either the booking fee or total cost, depending on what kind of session you are booking. Payment is due upon receipt. The remaining balance of your session is due on the day of your session.

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Do you have a studio? Where will my session take place?

Nope! Although I was initially trained in studio photography, I don’t believe it is usually an effective space for producing authentic portraits of my subjects. Especially kids! I’ve found that people tend to feel more relaxed and comfortable in an environment that they are familiar with– especially kids! And a comfortable and relaxed subject makes great portraits! That being said, your session will take place pretty much anywhere you want! In your home, at a favorite park or playground, or another outdoor or indoor location of your choosing. Don’t worry – we’ll come up with a great location that fits your lifestyle! 🙂

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How many images will I get?

I don’t have a set number of images for any of my sessions. The number of images you’ll receive from your session with KMP really depends on two things: (1) what kind of session you have and (2) your specific needs. Don’t need a lot of photos? No problem! Want as much variety as possible in your time slot? You’ve got it! During our consultation, we’ll discuss the specific shots you’re looking for and that’s the guide I use on the day of your session.

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Will I get a print release? Can I print my photos anywhere?

Yes and yes! However, if you’re printing anything larger than a 5×7, I’d recommend choosing a professional printer. I can either order prints for you through a wonderful printing company that works exclusively with photographers *or* recommend some wonderful printing companies to suit your needs. The most important thing to me is that you are getting the best possible prints while working within your budget.

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Do I need to purchase images/prints/anything through you?

Nope! Your session fee includes a digital download of all the final images from your session and a print release to have them printed wherever you like. The only reason you’d need to purchase anything else from me would be if you’d rather I ship a copy of your images on a flash drive via physical mail rather than receiving them via an emailed link to a password protected gallery where you can download your images.

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Can I put my photos from your session on my blog or social media profile?

Absolutely! Don’t forget to tell everyone where you got ’em! However, I do request that my clients do not retouch or digitally alter my work.

Also, please remember that you are not licensed to use these photographs for financial gain or advertisement without written permission. Please check the copyright notice on the bottom of your print release for more information. Or just ask me. I’m pretty easy to get along with.

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Can you make me look thinner? Take out my double chin? Give me a digital tummy tuck?

Oh boy. As a woman who’s always struggled with her weight and self-esteem, this is such an emotionally super charged issue for me. So please understand that if this is an issue that is really important for you, I am probably not the right photographer for you. I believe every person is beautiful in their own right. No retouching necessary. And I think by now we’ve all learned what a massive impact heavy photoshopping has had on the modern woman’s self-image, esteem, and even self-worth. I personally can’t participate in that. That being said… zits, bee stings, and mosquito bites happen. Big ones. Riiiight in the middle of your forehead. And sometimes kids wipe out on their bikes and scrape
their chins the night before family portraits. This is the kind of retouching I am HAPPY to provide. However, you should know that you are beautiful and loved just the way you are. Your loved ones don’t think you need retouching and neither do I. 🙂

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What should I wear for my family portraits? Should we match?

NO. Please, please, please do NOT match. When planning for family photos, I always recommend that my clients begin by choosing an outfit for the most self conscious person in the group. (And usually, it’s the Mama.) Make sure it’s something you feel comfortable in– both physically and emotionally. Now is probably not the time to try to squeeze into those pre-pregnancy jeans or blow a bunch of money on the newest trend that you’re not sure you can pull off. Instead, why not wear your favorite outfit? Something tried and true that shows off your personality, complements your natural coloring, and flatters your fabulous figure. Once you have that figured out, help your family choose outfits in colors and textures that coordinate or complement each other. Don’t be afraid of mixing it up! The more interesting your clothes, the more interesting the colors in your portraits will be, and consequently– you’ll be proud to show off your colorful family portrait that will pop with your own personality and style.

Additional Tips on Choosing Clothing for Family Portraits:

– Don’t forget to accessorize!
– Layers can add a lot of texture, color, depth, style, personality, and possibility!
– For extra picky young fashionistas- don’t be afraid to let them help choose. Letting your little boy wear his favorite shirt or your little girl wear those silly striped tights that don’t quite match (even though she thinks they do) can add a lot of character to your portraits. You love their little personalities, why not let them shine through? Besides, doesn’t everyone feel more comfortable in their favorite clothes?
– Shoes aren’t a huge deal. But you should definitely think about which ones everyone is going to wear at least 48 hours prior to your session.
– If you have an early morning session, lay out everyone’s clothes the night before. (TRUST ME!) If it’s in the evening, do it first thing in the morning. Make sure you include absolutely everything. (Clothes, shoes, socks, underwear, accessories, tights, etc.) The last thing you want is to figure out those tights you were planning on having your daughter wear have a huuuuuge hole in them twenty minutes before your session is scheduled to start.

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Do you use an assistant?

Yes! That is, sometimes. Depending on your needs, the number of people in your group, the nature of the session, potential challenges, or your specifications, I may choose to use an assistant at my personal discretion. You can always request that I bring an assistant as well for an additional fee. Please ask me if you have any questions about my assistants.

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I love my pet(s)! Can I include him/her/them in my session?

I love pets too! But please don’t involve them in your session. I have never had a good experience with pets involved in family portraits. It typically yields lots of people and animals not looking at the camera, getting frustrated, and then feeling rushed if the pet has to be left in the car or kennel during some of the session or if a friend is taking care of the pet during the parts of the session that don’t include the pet. In short, bringing your pet = big stress and a great way to ruin an otherwise amazing family portrait experience.

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I’m concerned about how my child is going to behave during our session. How are you going to take their photo if things get out of control?

Well, it will have to be a team effort. But let me try to set your mind at ease. I have about twelve years of experience working with children of all ages, including individuals with special needs. My goal is to help you and your child feel comfortable so we can create some beautiful portraits of your family. To do this, I’ll need you to help by informing me as best you can about the situation and doing some proactive preparation with your child at home and before our session. I promise to use every trick up my sleeve (think positive reinforcement, verbal praise, effective redirection, play breaks, very silly behavior, etc.) and request that you come prepared to do the same. This might mean promising a reward afterward for good behavior, refraining from discipline until the session is over for the sake of your poor photographer who’s working so hard to get natural smiles out of your child, or bringing a secret snack or treat along in your bag for redirection. (But please, if you do bring a treat, make sure it’s something small enough to be concealed in their hand and won’t turn their tongues or teeth different colors. Unless you’re into that, and then bring it on!)

If this is a concern, please don’t hesitate to bring it up with me before your session. We can make a game plan and work through it together!

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Kaitlyin-Mackenzie-photoORANGE

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